Privacy Policy of Evolove
Last Updated: September 15, 2026
Evoloves Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Evolove (the “App”) and our related services.
By accessing or using the App, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
1. Information We Collect
To provide the AI-driven memory preservation and interaction services, we collect specific types of data.
A. Personal Information You Provide
- Account Registration: Name, email address, phone number, and password.
- Payment Information: If you purchase subscriptions or add-ons, payment data is processed by our third-party payment processors (e.g., Apple Pay, Google Pay, Stripe). We do not store full credit card numbers.
- Profile Data: Information you choose to add to your user profile.
B. User Content (The “Memory Data”)
To create the AI Digital Avatars and facilitate interactions, you may upload:
- Audio/Voice Recordings: Used to train the AI to simulate voice and speech patterns.
- Photos and Videos: Used for visual avatar creation and lip-synchronization.
- Text and Stories: Chat logs, biographies, diaries, or text inputs describing the personality, history, and memories of the individual you are recreating.
- Interaction Data: The content of the conversations you have with the AI avatars within the App.
C. Automatically Collected Information
- Device Information: Device model, operating system version, unique device identifiers (UDID), and IP address.
- Usage Data: How you use the App, feature usage, and crash logs.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Create and Power the AI Avatar: This is the core function of the App. We process your voice recordings, photos, and text inputs through our Artificial Intelligence algorithms to generate the digital persona, simulate voice, and generate conversational responses. For AI-generated text conversations and related text content, Evolove currently uses the DeepSeek API through our server-side backend.
- To Provide and Maintain the Service: Managing your account, processing payments, and troubleshooting technical issues.
- To Improve Our AI Models: We may use de-identified and aggregated data to refine the accuracy of our lip-syncing, natural language processing, and voice synthesis technologies.
- To Communicate with You: Sending administrative information, updates, security alerts, and support messages.
3. Artificial Intelligence and Biometric Data
Given the nature of Evolove, we handle sensitive data regarding personal characteristics:
- Voice and Likeness: We use the media you upload strictly to create the specific Digital Avatar you requested.
- Consent to Use: By uploading content regarding a third party (e.g., a family member), you represent and warrant that you have the necessary consents or legal authority to use their data for this purpose.
- No Public Sharing: Your specific Digital Avatar and the conversations you have with it are private to your account (and any users you explicitly choose to share it with via the App’s sharing features). We do not make your “Memory Data” publicly available.
4. Sharing of Your Information
We do not sell your personal information. We may share information only in the following situations:
- Service Providers: We may share data with third-party vendors who perform services for us, such as cloud hosting (e.g., AWS, Azure), customer support tools, and the DeepSeek API for AI text processing. These third parties are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If Evoloves Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Storage and Security
- Location: Your information is processed at our operating offices in Vancouver, BC, and in any other places where the parties involved in the processing are located. This means usage data may be transferred to computers located outside of your state, province, or country (e.g., servers in the USA).
- Security Measures: We use administrative, technical, and physical security measures to help protect your personal information, including encryption of data in transit and at rest. However, no electronic transmission over the internet is 100% secure.
6. Data Retention and Deletion
- Retention: We retain your personal information and Memory Data for as long as your account is active or as needed to provide you the App services (e.g., to maintain the Digital Legacy).
- Deletion: You may request the deletion of your account and all associated data (including AI models trained on your data) at any time within the App settings or by contacting us at info@evoloves.com. Upon request, we will permanently delete your data from our active databases within 30 days, subject to legal retention obligations.
7. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
8. Your Rights (Canada and International)
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Withdraw consent for data processing (this may prevent the App from functioning).
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
EVOLOVES INC.
Email: info@evoloves.com
Address:
Vancouver, BC V6B 4N6
Canada